Cookie Policy

Please note that in order for us to provide you with optimum service, we use ‘Cookies’ on our website. 

What are cookies?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. Cookies will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this web site - session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). 

Cookies allow us to obtain information regarding users of our site which essentially helps us to provide you with a better user experience and tailor our services to your individual needs. We may collect information such as your IP address, online activity, web browser details and online activity. We will not however collect or store any of your passwords or other highly sensitive data. Please note that Cookies cannot retrieve any personal data from your hard drive or pass on computer viruses.

By using our website with your browser settings adjusted to accept all cookies, we will take this to mean that you want to use our products and services, and that you consent to our use of cookies and other technologies as described in this Policy.

Browser settings: Most browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your browser's settings, but doing so will limit the range of features available to the visitor on our site and most other major websites that use cookies. 

We use the following types of cookies on our website:  

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

One of the analytics tools that our website uses is Google Analytics, to learn more about Google Analytics, you can visit www.google.com/policies/privacy/partners/.

Third Party/Targeting Cookies

These are Cookies used by: Social network sites (e.g. Facebook, Twitter, LinkedIn, YouTube, etc.), which may use information about your visit to target advertising to you on their websites. Third Party Cookies such as these are set by a domain other than the one being visited by the user. Please therefore note that we have no control over the dissemination of these types of Cookies and recommend that you should check the third party websites for more information about these cookies. Third-party suppliers and/or advertisers, carefully selected by us, who may use information on your visit so that they can present you with adverts that you may be interested in.

By using our website, you agree that we can place these types of cookies on your device.

Further information

To find out more information about cookies, please visit www.allaboutcookies.org.

How can you control or delete the Cookies used on our website?

Browsers are usually automatically set to accept Cookies. By navigating around our website we will automatically assume that you are happy with Cookies being set by us to improve your online experience.
If you would prefer not to receive any Cookies, you can adjust the settings on your internet browser to alert you each time a Cookie is presented to your computer, or you can delete any Cookies that have been stored on your hard drive.
Please note that if you prevent us from placing Cookies on your computer during your visit (including Essential Cookies), or you subsequently delete a Cookie that has been placed, this may effect the functionality of our website and it will not be possible for you to use our website effectively. This will apply to all websites, as well as our own, once cookies are disabled via your browser settings.

Protecting your information

We take website security very seriously and we are committed to safeguarding your personal information. We take a number of administrative and technical steps to ensure the security of the information you provide to us.

External Links

Please note that our website contains certain literature and hyperlinks to websites owned by third parties. This privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement.

Monitoring

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your telephone calls; and (2) customer transactions and activities on our website. All recordings are and shall remain our sole property. 

Updates and Changes

As our privacy statement may change due to developments in the law we encourage you to re read this from time to time so you are aware of any changes in how we gather and use your personal information. Any changes to this Policy will be either posted on our website, brochure and/or made available on request.